Frequently Asked Questions

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 We offer a variety of top-quality skincare, makeup, and beauty products. Our product listings are updated regularly, so please check our catalog for the latest offerings. 

 Create an account, add your desired items to your shopping cart, then proceed to checkout. Follow the prompts to complete your order securely online. 

 We accept Amazon Pay, Klarna, Affirm, GoDaddy Payments, Zen Payments, and PayPal, as well as all major credit cards. Your payments are processed securely. 

After your order is shipped, you'll receive tracking information by email. You can also log in to your account any time to view your order status.

We accept returns within 30 days of delivery if the item is unused and in its original packaging.  For full details, visit our Return and Refund Policy page or contact us by email. 

Please contact us at luxurymakeupandskincare@hotmail.com with your order details and reason for return. We’ll provide you with step-by-step return instructions. 

International orders are fulfilled through our Amazon storefront and follow Amazon’s shipping policies. Please visit our Amazon store for international shopping options. 

Yes! All our products are authentically made by hand and curated from the best quality materials. We use only natural ingredients—many of which are grown in-house from our own fruits, flowers, and herbs, or sourced from trusted local organic stores such as Rainbow Grocery and San Francisco Herb Company. We are committed to providing you with safe, high-quality skincare and beauty products. 

If you need to change or cancel your order, please contact us as soon as possible. If your order has not yet shipped, we’ll do our best to accommodate your request. 

Email us at luxurymakeupandskincare@hotmail.com or message us through our Amazon store at "luxurymakeupandskincare" for any assistance.